A retrospective on Google's first Scrum implementation. Jeff Sutherland visited Google to do an analysis of the first Google implementation of Scrum on one of their largest distributed projects. Their strategy for inserting Scrum step by step into the Google engineering teams showed great insight and provides helpful lessons learned for all Agile teams.
"Wink is a Tutorial and Presentation creation software, primarily aimed at creating tutorials on how to use software (like a tutor for MS-Word/Excel etc). Using Wink you can capture screenshots, add explanations boxes, buttons, titles etc and generate a highly effective tutorial for your users."
Adobe says use Sothink's SWF to Video converter if you want to turn an screencast from Capivate, that's SWF, into an AVI or something for uploading to YouTube etc.
"Use Morae to record exactly what customers do and say, discover patterns in the data, key in on significant moments, and build a compelling case for how to improve the customer experience."